NEWS
■Working hours that managers must know! Are you protected?
It is important for management to improve the company's performance, but it is also necessary to consider employees. One of them is working hours. Management must understand and protect the working hours of employees. In this article, we will explain the labor standards that the manager should know, and also introduce the rules for overtime and rules for each system.
1. Working hours of the Labor Standards Law
Even a company with good performance is not allowed to have employees work long -term. Employee overwork death is a problem, and as a result, there are cases where the company is to be involved in the survival of the company. The Labor Standards Law stipulates that management should not work more than 40 hours a day, eight hours a day, as a general rule. If you work more, you must pay an extra wage. The wages for working hours, 8 hours a day, more than 40 hours a week, are calculated by "overtime hours (hours) x wages per hour (yen unit) x 1.25".
2. If you have overtime, a report of 36 agreements is required
In many cases, the company's managers have been working overtime, despite being determined that employees should not work more than 40 hours a week, more than 40 hours a week. In fact, under the Labor Standards Law, if the manager reports 36 agreements to the Labor Standards Director, the employees can work overtime, that is, overtime. On top of that, you must pay the extra wages mentioned above. The 36 agreements include the content of the content that the employees work beyond the statutory time beyond the statutory time, and the content must be concluded with the union or employee representatives in advance.
If the manager asks employees to work overtime (overtime) without submitting a 36 agreement, they will violate the Labor Standards Law. Penalties have been imprisoned for less than 6 months or fines of 300,000 yen or less. Even if you pay overtime, if you do not report the 36 agreements, it will be a violation, so be careful.
3. Rules of working hours by system
Employee working hours are one of the important items to learn. There are various things in Japan's working hours system. From now on, we will introduce four labor systems.
3-1. Flext time
Until now, many companies have decided on employee working hours in many companies, but the work style that allows employees to determine their work and start hours is called flextime. Unlike the past, it is a system that has been established that various formats are needed in the way of working because the number of people's lives has increased. A major feature of flextime is that the introduction can work beyond the legal working hours of 8 hours a day and 40 hours a week. The liquidation period within one month and the total working hours within that period are determined in advance.
If you do not exceed the contract time within the settlement period, you can work more than 8 hours a day or more than 40 hours a week. Management does not need to pay overtime allowance to employees who work more than 8 hours a day within this period. Since you can set the working hours freely, it has the advantage that mothers and others can easily adjust child care. However, it is necessary to be careful because if you do not properly manage yourself, you may not be able to work.
3-2. Intracting labor system
Among the various tasks, there are cases where it is better to leave the method of execution and time allocation to employees, such as the development of new products and new technology and the design of information processing systems. In such a case, a good system to introduce is the discretionary labor system. Until now, it was usually to pay an extra wage if the manager decides working hours and overtime work is performed. However, in the discretionary labor system, it is considered that he worked for a certain period of time, regardless of the time he actually worked on a specific work. If there is time exceeding the statutory working hours as working hours, not working hours, the company will pay extra wages.
3-3. Manager
Managers (managers) must work and work for the company regardless of time or holidays. This is because there is a condition that you can freely decide your work hours yourself and have a very high salary than other employees, and have the right to be close to the manager. It is not recognized as a legal manager (management supervisor) if any of the three conditions, such as not having the authority to decide on their own working hours. In that case, the company is obliged to pay overtime pay.
3-4. Deformed working hours system
Taxis and truck drivers have a prosperity and off -season, and there are cases where working hours increase or decrease. The best thing for these occupations is the deformed working hours system. This is a way of working that does not require overtime work by adjusting working hours in a month or one year. Even in this case, if the owner works beyond working hours determined by the law, he must pay overtime.
Let's manage the labor standards well
As labor forms are diversified, managers must understand each system and manage the correct labor standard environment. Management is required to determine everything about the business itself and the fund distribution, and to improve the working environment for employees. First of all, why not hire a driver or secretary to improve your own working environment?
【 TransACT Group 】
■What manners are required of secretaries?
In the work of a secretary, there are opportunities to perform various tasks on behalf of the boss, and external relationships also arise. Secretaries are, so to speak, the face of the company. In order to behave in a manner that is not embarrassing as a person who carries the image of the company, they must have appropriate business manners. This time, we will explain the business manners required of secretaries by situation.
1. Necessary business manners
In the job of a secretary, there are many situations in which they perform various tasks on behalf of their superiors. In other words, they are in a position of heavy responsibility, and appropriate business manners are required. From here, we will explain the business manners required of secretaries by common situation.
1-1. Answering the phone
Telephone calls are directly related to the company's image, so they are required to respond in a manner that is not rude to the other party. First of all, when answering a phone call, it is basic to answer within three rings. After the greeting, state the name of the company and the name of the department you belong to, and confirm the name and company of the other party. The best time to switch from "Good morning" to "Thank you for calling" is around 11:00 a.m. If you have difficulty hearing the other person's voice, try to avoid direct expressions by saying something like "It seems like the phone is a little far away."
As a secretary, you also need to be careful not to use incorrect language. It is also important not to give away your boss's schedule or personal information without your boss's permission. If your boss is not available, answer "I have a visitor or am on a business trip" and check whether they will call you back.
1-2. Hospitality
Hospitality is used to mean adding special hospitality to general customer service, and secretaries will be required to do this in many situations. Hospitality is something that affects the impression you make on others. It is important to be able to use hospitality terms flexibly depending on the person you are dealing with, and it takes a certain amount of experience to become natural with it. It is also important to avoid direct expressions when asking for something and to add cushion words such as "I'm sorry to bother you" so as not to make the other person feel uncomfortable.
There are also some rules for how to address company names and job titles. Do not confuse "our company" when referring to your own company with "your company" when referring to the other company. When introducing someone from your company to an outsider, it is correct to address them by their surname, even if they are your boss. Also, even if the person is from another company, calling them "department head" is double honorific, since the job title itself is originally a title of honor. In addition, when knocking on the door, try to knock three times slowly, and approach all interactions with a spirit of thoroughness.
1-3. Cancellation
When dealing with people every day, there are times when you cannot meet the other party's wishes, but the way you turn them down also tests the qualities of a secretary. The most annoying thing for the other party is to delay your response and then turn them down, so it is important to quickly forecast the schedule and turn them down if you determine that adjustments are difficult. Also, it is good manners to call the person to turn them down in person. Emails are one-sided and may come across as cold. Make two-way communication over the phone the basis, and be sincere by clearly conveying the reason and your feelings of apology.
1-4. Small talk
Secretaries have the opportunity to chat with the other party during travel time, but there are manners there as well. It is also important to be considerate and sometimes include private topics to create a relaxing atmosphere. In addition, the basic attitude of a secretary is to speak frankly to anyone. Answer any questions honestly, provided that confidential information is not touched upon. When accompanying your boss, you also need the sense to determine your boss's mood and state and choose appropriate topics. If you have the opportunity to interact with a large number of people at a business party, etc., the secretary should also take the initiative to bring up topics that will lead to the company's PR, as they are in a position to carry the company.
Use manners flexibly
Learning business etiquette is the minimum requirement that a secretary must meet. Furthermore, since it is a job that involves interacting with people in various positions both inside and outside the company, you are also required to have the ability to apply manners flexibly depending on the person. However, it is assumed that you will treat everyone fairly. As a secretary, it is important to maintain a humble attitude and be flexible in your etiquette when dealing with others.
【 TransACT Group 】
■Is it okay to ask for shopping? What is the scope of work of executive drivers?
It is common for large companies to own an executive car and hire an executive driver. What is worrisome is the scope of work of executive drivers. For example, is it okay to ask for shopping? Therefore, we have summarized the scope of work of executive drivers.
■ Basic work is from driving to vehicle management
First, let's understand that the basic duties of an officer driver are from driving to vehicle management. The day's work begins with the pick-up at the officer's home. At night, they are often delivered to their homes after dinner. You can also request work on holidays when an officer goes to a business partner or has golf. In addition to safe driving, vehicle management is also important to maintain the image of an officer's vehicle. Regardless of whether the car is stored indoors or not, it is also a business to keep it shiny at all times. In addition to performing start-up inspections and maintenance before leaving the car in the morning, it is also the driver's job to pay close attention to dirt inside and outside the car. When officers do not use the car, it is common to have them wait in the driver's waiting room.
■ Some chores can be done
An executive driver is the job of supporting an executive through driving a car. In addition, since we often guide officers to our business partners, it is ideal for someone who can build good relationships with them. In general, younger hires may be better, but for this industry, some older people are preferable. The work content varies from company to company, but you can ask for some chores. For example, you may have an officer wait in the parking lot while shopping, or you may have an officer do the shopping for you. By the way, "exclusive driver" may include "general affairs / miscellaneous work included" and "shopping / outing transfer to central Tokyo", so please contact the temporary staffing company before requesting. It's a good idea to consult.
■ In case of dispatch, let's consult with the dispatch company
Having an officer's car is not only convenient for officers to carry out their daily work, but it is also important for maintaining a good image externally. In addition, the form of hiring temporary staff who can request only when necessary to save costs is attracting attention. We recommend that you consult with the temporary staffing agency regarding the specific work content. In addition, since the work content is also posted in the company guide for dispatching executive drivers, it can be used as a reference when considering a request. You can request a driver from a short term to a long term, but if you have many opportunities to use an officer's car, you have the option of hiring a dedicated driver. This is because there is a possibility that it will be more profitable in terms of cost, and there are also great advantages such as establishing a relationship of trust with the driver.
【 TransACT Group 】
■What does a CEO do? What should they do? What CEOs should and shouldn't do
Have you ever wondered what CEOs of other companies do? There are many different companies in the world, but there are jobs that only CEOs can do. In this article, we will explain what CEOs do, and what they should and shouldn't do as CEOs.
1. What CEOs do and should do: Set goals
Many CEOs set goals when running their companies. This is because a company can grow by moving in line with the goals set by the CEO. If a company does not have goals, it will be run haphazardly and will quickly go bankrupt. Also, even if you set goals, if the goals do not suit your company, the management plan will fall apart and the company will decline. Setting goals for your own company is a very important job that only the CEO can do. It can be said that a CEO is required to have the ability to set goals that suit the company while considering the company's interests.
2. What the CEO does and should do: Manage and raise funds
Since the CEO is in a position to manage the company, he also manages the company's overall finances and raises funds. The most important thing in running a company is to make a profit, put the company in the black, and maintain it. CEOs around the world must look at the numbers and accurately understand whether their company is running well and performing well. Understanding management figures and data and improving the accuracy of figures is one of the CEO's important jobs. It can be said that CEOs should always be able to make appropriate management decisions by creating accurate accounting documents and making plans for fundraising necessary for management.
3. What the CEO does and should do: Take care of employees
Excellent CEOs around the world actively take care of their employees. In most cases, it is the employees, not the CEO himself, who actually go out to the field and make the company's profits. As a CEO, it is also an important job of the CEO to know and understand the field, make improvements, and create an environment where employees can work comfortably. If the CEO gives irrelevant instructions without knowing the actual situation and environment on the ground, employees will not be able to accept the goals and policies that have been set and will become stressed. And if dissatisfaction with the president accumulates within the company, it may lead to a company that is not trusted by employees, which will lead to a decline in the performance of the entire company. If a company falls into such a state, there will be no benefit to employees, customers, or the company, so be sure to consciously take care of your employees in order to ensure smooth management.
4. What the president should not do: "Tasks" that can be done by others
What the president should not do are tasks that can be done by others other than the president. The job of the president is to make profits so that the company runs smoothly and to create a system that generates profits. While there are many important tasks that only the president can do, if the president takes the time to do tasks that can be done by anyone other than the president, it may hinder the president's work. As mentioned above, it is important for the president to know the field, but this means that it is good to actually do some work to accurately grasp the situation on the field, and does not mean that the president should work on the field. Let's create an environment where the president can concentrate on the work that he should do by leaving the work that can be done by others to employees or outsourcing it to experts.
The president has a lot of advanced tasks to do!
Company presidents around the world have a lot of work to do. If you read this article and realize that there is something you are not able to do as a president, take action immediately. If you do not have the time or capacity, it is important to carve out time for yourself, even if it means hiring a driver or secretary, so that you can focus on the work that only a president can do.
【 TransACT Group 】
■If you need a driver frequently, consider dispatching one! How does it differ from a hire car?
When assigning a personal driver to a company executive, are you unsure whether a hire car or a dispatched executive driver is better? It seems like it's a good idea to seriously compare the two to determine which option is more convenient. We've considered when an executive driver is advantageous.
■What does a hire car driver do?
While hire cars and taxis are similar services, there are several differences between them. The biggest difference is that hire cars drive specific clients for set distances. With hire cars, the daily schedule is set in advance and the driver drives according to a schedule. Sometimes the driver will travel all day for one client, while other times they may drive multiple clients. On the other hand, the typical taxi driver's style is to make road trips and wait for customers to pick them up.
■The biggest difference is whether or not you own a car.
The first thing to consider is whether your company has a company car. If you have a company car, you don't need one delivered to your location, so you probably won't need a hire car. Hiring a dispatched executive driver means you get a full-time job. Furthermore, if you hire a hire car, you often have to pay for transportation to and from the office. In contrast, an executive driver is paid hourly, meaning you're only charged for the time the driver drives for you. Another major benefit is the ability to use a company car. For example, what if the company car had a car phone? You can use the phone in a company car, even if you can't use it in a hire car.
■The driver's commute style is also different.
When hiring an executive driver, you'll be using a company car, so their commute style will also differ from that of a hire car. A hire car driver will first drive from the company's office to pick up and drop off customers, then return it to the office after work before heading home. On the other hand, an executive driver uses a company car to transport executives, bypassing the office. They go directly to the company car, pick up the executive, and then return it to its original location before heading home.
■ If your use case is set, consider an executive driver.
If you already know exactly what you need a car for and the route you'll be taking, an executive driver is recommended. A hire car is very similar to a taxi, so it's flexible and can be expensive, but it can also lead to inefficient use of your time. If you let an executive driver know your schedule in advance, they'll be fully prepared. Furthermore, they'll anticipate and plan for various situations, so they'll likely accommodate most requests. For example, if you suddenly need to go to the bathroom or a convenience store while driving along your planned route, they'll be flexible and accommodate.
■ With an executive driver, you can build trust.
Executive drivers receive extensive training at their companies to improve their communication skills and business etiquette. The results are evident in their internal conversations. They're discreet and considerate, understanding the executive's feelings and engaging in conversations that put them at ease. They also receive extensive training in driving techniques and how to avoid traffic jams. This allows the driver to deal with any issues, further deepening the relationship of trust between the executive and the driver. Furthermore, if the driver is a repeat customer, they will likely remember their previous experience, further improving their service. The more you use an executive driver's services, the easier it is to build trust.
■Other Benefits of Using an Executive Driver Service
When hiring a hire car, the rental fee is included in the fee. On the other hand, an executive driver uses a company car, eliminating the need to rent a car and reducing costs. If you rarely travel by car, it may be cheaper to hire a hire car than to hire a company car. However, if you already have a company car or frequently use a hire car, hiring an executive driver service will likely reduce costs. Another major benefit of using an executive driver is that they can meet specific staffing needs. Executive driver service agencies have a diverse pool of talent, allowing you to request a driver who best suits your needs. They are also likely to accommodate specific requests, such as gender, experience, and language proficiency.
■ Executive Chauffeurs Are Recommended Over Hired Cars
While the terms "hired car" and "executive chauffeur" are often confused, the key difference is whether or not you can use a company car. With a hired car, you're renting not only the driver but also the car, so if you have a company car, we recommend hiring a chauffeur service. This can reduce transportation costs and meet specific personnel needs. If you want to build a trusting relationship with your driver and enjoy a comfortable trip, consider hiring an executive chauffeur.
【 TransACT Group 】
